Register and Privacy Policy

1. Data Controller

Cave Entertainment Oy (3207794-2)
Kaskenpolttajantie 7 B 4, 02340, Espoo
info@caveentertainment.fi

2. What information do we collect?

When you fill out a form on our website, we may collect the following information: name, company/organization, phone number, email address, booking details (date, time, number of participants), payment and billing information, possible service needs and special requests, and booking modifications.

We collect personal data through the following channels:

  • Forms on our website (e.g. booking and contact forms)
  • Email and phone inquiries
  • Messages received via social media (e.g. Facebook, Instagram, WhatsApp)
  • On-site bookings and inquiries

The collected data is processed solely in connection with bookings and customer service, as well as to fulfill any statutory obligations.

3. For what purpose is the data used?

We collect personal data for the following purposes:

  • Processing and confirming bookings
  • Customer service and communication
  • Payment management and invoicing
  • Fulfillment of legal obligations (e.g. accounting)
  • Marketing and customer communications (based only on consent)

4. Data storage and processing

Information submitted through our website forms is stored in a secure system used to manage booking and customer data. The data is processed solely for confirming bookings, providing customer service, and fulfilling legal obligations.

Form data may also be transmitted via email or to other systems we use for customer communication. We use secure services.

We retain personal data only for as long as necessary to manage bookings and comply with legal requirements.

5. Cookies and analytics

Our website uses cookies to improve user experience and to analyze visitor numbers. You can manage cookie settings in your browser.

6. Disclosure of data to third parties

We do not sell or share your personal data with third parties unless it is necessary for providing the service (e.g. payment services, booking system) or required by law.

Data is not regularly disclosed outside the company. Some external service or software providers used by the company may store data outside the EU or the European Economic Area.

7. User rights

You have the right to:

  • Access the data stored about you. A request for access must be sent by email to info@caveentertainment.fi.
  • Request correction or deletion of your data. You may also restrict or object to the processing of your data in accordance with Articles 18 and 21 of the EU General Data Protection Regulation (GDPR).
  • Withdraw your consent to marketing communications
  • Lodge a complaint with a data protection authority if you believe your data has been processed unlawfully

8. Contact

For matters related to data protection, you may contact us:
info@caveentertainment.fi